Refund Policy

At Email Pro Guide, we strive to provide our customers with the highest quality resources and services related to email marketing. We understand that sometimes things may not go as planned, and we want you to feel confident in your purchase. Below is our refund policy to ensure clarity and transparency.

Eligibility for Refunds

We offer refunds on our digital products and services under the following conditions:

  • If the product is found to be defective or not as described.
  • If you have not accessed the digital content within 30 days of purchase.
  • If you encounter technical issues that we are unable to resolve.

Requesting a Refund

To initiate a refund, please follow these steps:

  • Contact our support team within 30 days of your purchase.
  • Provide your order number and a brief explanation of the reason for the refund request.
  • Email us at [email protected].

Processing Time

Once your refund request is received, we will review it and notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within a certain number of days.

Non-Refundable Items

Please note that certain types of services or products may not be eligible for a refund, including:

  • Subscription-based services after the billing cycle has started.
  • Custom or personalized services that have been completed.

Changes to the Refund Policy

We may update this policy occasionally to reflect changes in our services or practices. We encourage you to review this page periodically for the latest information on our refund policy.

Contact Us

If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to us at: